Travix’s ancillary product, “Baggage and Seat post-sale,” is serviced by Gordian. Gordian simplifies the process of purchasing luggage and seats online.

With this service, customer can now book their Baggage and Seats via My Account post-sale.

This feature is designed to provide greater convenience and flexibility to our customers. They can easily add Baggage and Seats to their itinerary anytime post-sales.

For whom is this course?
Customer service and Excellence centre agents (all markets and all locations)

What can the learner do after completing the course?
The learner will be able to inform customers about Baggage and Seats post-sale service by redirecting customers to My account.

Duration: 15 Min
Upload: 21.03.2023