Travix has launched a new ancillary product, “Cancel For Any Reason”, by Hopper.
Once customers have purchased Cancel For Any Reason (CFAR), they can cancel their flights for any reason and receive a refund from Hopper.

For whom is this course?
Customer Service and Excellence Center employees (all markets & all locations)

What can the learner do after completing the course?
The learner will be able to inform customers about CFAR and assist post-sales by redirecting the customer to Hopper for their refund.

Duration: 10 Min

Upload: 30.05.2023